Privacy Policy

Last updated: November 2025

At Runway Refined, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (runwayrefined.com) or make a purchase from our store.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services, process transactions, and enhance your shopping experience. The types of information we may collect include:

Personal Information

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through Stripe, PayPal, or other third-party payment processors)

Automatically Collected Information

When you visit our site, we automatically collect certain data such as:

IP address and browser type
Device information
Pages visited, time spent on pages, and referring URLs
Cookies and similar technologies to improve performance and user experience

Account Information

If you create an account with us, we collect your login credentials and account preferences.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders
To communicate with you regarding orders, shipping, or support requests
To send marketing communications (only with your consent)
To improve website performance and personalization
To detect and prevent fraudulent transactions
To comply with legal obligations and resolve disputes

We never sell your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar tools to improve your experience on our site. These help us:

Remember your shopping cart and preferences
Analyze website traffic and performance
Display relevant ads and promotions

You can disable cookies through your browser settings, though some site features may not function properly.

4. Sharing Your Information

We may share limited personal information with trusted third parties who assist in operating our business, including:

Payment processors (Stripe, PayPal) for secure transaction processing
Shipping carriers (USPS, UPS, FedEx) to deliver your orders
Analytics services (Google Analytics, Meta Pixel) for site performance tracking
Email service providers for marketing and transactional messages

These partners are obligated to protect your information and may not use it for other purposes.

5. Data Retention

We retain your personal data only as long as necessary to fulfill orders, meet legal requirements, and resolve disputes.

You may request deletion of your data at any time by contacting us.

6. Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction.
All sensitive payment data is encrypted and transmitted over secure SSL connections.

However, please note that no online transmission is 100% secure, and you share information at your own risk.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request that we delete your personal data (“Right to be Forgotten”)
Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, please contact us using the secure contact form via our Contact Us page.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., affiliate links, external marketplaces).
We are not responsible for the privacy practices or content of those websites.

We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website and services are not directed toward children under 16. We do not knowingly collect personal data from minors.
If we discover that we have received data from a child without parental consent, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “last updated” date above.
Continued use of our site after any changes constitutes acceptance of the new policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Runway Refined LLC
Stony Point, New York